Terms and Conditions Bones88 — Complete Guide for Malaysia Users

1. Introduction & Acceptance of Terms

Welcome to bones88, an online casino and sports betting platform operating under a recognized license and providing services to eligible users. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and bones88 ("Platform", "we", or "company").

By registering an account, accessing the website, using the mobile app, or using any bones88 service, you confirm that you have read, understood, and agree to be bound by all terms and conditions set out in this document.

If you do not agree with any part of this Agreement, please stop using the bones88 platform immediately and contact our support team to close your account.

2. User Eligibility

To use the bones88 platform, you must meet all of the following eligibility criteria at all times during your use of the platform:

• Be at least 18 years of age at the time of registration and throughout continued use of the platform.
• You are a mentally competent individual with full legal capacity to enter into a legally binding agreement.
• You are not located in a jurisdiction that prohibits or restricts access to online gambling platforms.
• You are not currently enrolled in an active self-exclusion program on any gambling platform.
• Register under your own name and not on behalf of any third party.

3. Account Registration & Identity Verification

The bones88 account registration process requires you to provide accurate, complete, and up-to-date information. False or inaccurate information may result in account suspension or closure.

• Each individual is only allowed to register one account only. Holding multiple accounts is a serious violation of these terms.
• The full name on your account must match your official identification document (MyKad or passport).
• The registered mobile number must be active and belong to you for verification purposes.
• The bank account registered for withdrawals must be under the same name as the bones88 account holder.
• KYC (Know Your Customer) verification is required for fund withdrawals. Accepted documents include MyKad, passport, and a bank statement dated within the last 3 months.

4. Deposits, Withdrawals & Financial Transactions

Bones88 supports a variety of popular payment methods among Malaysia users to make your financial transactions with our platform as convenient as possible.

• Accepted deposit methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, as well as Visa/Mastercard credit and debit cards.
• All deposits are processed automatically and credited to your bones88 account within seconds to minutes, depending on the payment method.
• Withdrawals to bank accounts will be processed within 1 to 3 hours after the request is confirmed and KYC verification is complete.
• The minimum withdrawal amount is RM 50.00 per transaction. The daily maximum limit depends on your membership level.
• Bones88 does not charge processing fees for deposits. For withdrawals, bank processing fees may apply in accordance with your bank's policy.
• Deposited funds must be used for gameplay at least once before a withdrawal is permitted, as a measure to prevent money laundering.

5. Bonuses, Promotions & Loyalty Program

Bones88 offers a variety of promotions and bonuses to its members. All promotional offers are subject to the specific terms stated on the relevant promotions page, as well as the following general conditions:

• Each bonus has its own wagering requirement that must be met before a withdrawal is permitted.
• Welcome bonuses are available to new members only and may be claimed once per individual.
• Bones88 reserves the right to cancel or modify any promotion at any time with reasonable notice to users.
• Bonus abuse, including the use of multiple accounts to claim the same promotion, will result in cancellation of all bonuses and closure of the accounts involved.
• Unused bonuses that are not utilised within the specified validity period will expire automatically without compensation.
• The bones88 VIP and loyalty program offers exclusive benefits based on your account activity level. Specific terms of the VIP program are outlined on the relevant page.

6. General Gaming Rules

All games offered on the bones88 platform are operated in accordance with standard online gambling industry regulations. Game results are final and cannot be disputed except in cases of proven technical error.

• All slot games use a Random Number Generator (RNG) that has been certified by an independent auditing body to ensure fairness.
• Any technical errors or system disruptions during gameplay will be resolved fairly, and bones88 reserves the right to void any affected rounds.
• Bets placed during internet disruptions or technical issues on the user's end will be recorded according to bones88 system data.
• For Live Casino, the dealer's decision is final. Any disputes will be resolved based on the match video recording.
• For sports betting, bones88 uses the odds set at the time the bet is placed. Any odds changes after the bet is confirmed will not affect existing bets.

7. Prohibited Conduct

Users of the bones88 platform are strictly prohibited from engaging in any of the following activities. Violations will result in immediate action including account suspension or closure:

• Use of automated software, bots, or any automated tools to play or interact with the platform.
• Money laundering or using the platform for any unlawful financial activity.
• Registering multiple accounts or using another person's account.
• Exploitation of software bugs or system errors — users who become aware of such errors are required to report them to customer support immediately.
• Cooperating or colluding with other players to cheat or manipulate games.
• Use of unauthorized payment methods, stolen credit/debit cards, or any fraudulent transactions.
• Threats, harassment, or abusive language directed at bones88 customer support staff.

8. Account Closure & Suspension

Both the user and bones88 have the right to close or suspend an account under certain circumstances.

• Users may close their account at any time by contacting bones88 customer support via live chat. Any remaining balance (once applicable terms are met) will be returned within 5 business days.
• Bones88 reserves the right to suspend or close accounts without prior notice where there is evidence of terms violations, fraudulent activity, or security risks.
• Accounts inactive for 12 consecutive months may be terminated by bones88. Users will be notified by email 30 days before the expected closure.
• For responsible gaming, users may request self-exclusion from 1 month to permanent. During the exclusion period, the account will be fully frozen.

9. Limitation of Liability

Bones88 strives to provide the best possible platform experience but cannot fully guarantee the absence of technical disruptions. The following outlines our limitations of liability:

• Bones88 is not liable for losses arising from internet disruptions, device issues, or circumstances beyond our control.
• The platform is provided "as is" and bones88 makes no guarantee that the service will always be free from interruptions or errors.
• Bones88 is not responsible for any financial losses incurred through gambling activity on our platform — gambling involves financial risk that every user must understand.
• The aggregate liability of bones88 to any user is limited to the amount deposited in the last 12 months, in cases where a technical error on our part has been proven.

10. Privacy & Data Protection

Bones88 is committed to protecting the privacy and personal information of all its users. The collection and use of your data is governed by our Privacy Policy, which forms part of this Agreement.

• Your personal data is collected for identity verification, transaction processing, customer support, and legal compliance purposes.
• All data is stored with 256-bit SSL encryption and is only accessible by authorized personnel.
• Bones88 does not sell or disclose your personal information to third parties without your consent, except where required by law.
• You have the right to request access, correction, or deletion of your personal information by contacting our customer support.

For more information on how we manage your data, please read Privacy Policy our complete.

11. Responsible Gaming

Bones88 takes its social responsibility toward user wellbeing very seriously. We provide a range of tools to support users who may be experiencing gambling-related issues:

• Daily, weekly, and monthly deposit limits that you can set yourself in your account settings.
• Session time limits to control how long you spend gambling each day.
• Temporary self-exclusion from 30 days to permanent — can be activated immediately through customer support.
• Access responsible gambling support resources via the Responsible Gaming ours.

12. Amendment of Terms & Applicable Law

Bones88 reserves the right to amend these Terms and Conditions at any time to reflect changes to our services, legal requirements, or operational policies.

• Notice of significant changes will be sent via your registered email or in-platform notification at least 7 days before the changes take effect.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.
• If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue to be in full effect.
• This Agreement is governed by applicable law and any disputes will be resolved in accordance with the dispute resolution procedures set out by bones88.

If you have any questions about these Terms and Conditions, please contact the bones88 customer support team via live chat, available 24/7 on the platform.